People &
organisations

Your organisation's performance and outcomes improve because your people can make that happen. Enhancing their capacities and capabilities will see them better able to meet the challenges you face.

  • Leadership development - people who are better equipped to take teams and organisations through exceptional times

Well motivated and skilled people who can actively align their team with the organisations objectives will improve organisational performance and
deliver change.

We support leadership through:

• leadership competency frameworks
• leadership skills and behaviour analysis
• psychometric assessments
• individual skills development
• coaching and mentoring
• leadership development programmes
• team based action learning sets
• team and personal development plans
• multi-organisation leadership programmes

It is good people that will take organisations through the difficult economic environment that organisations will face. Competent and confident leaders will make the difference.

Project Summaries:
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  • Effective governance - governance that adds value to the business as well as effective monitoring of its operation, direction and accountability

Corporate governance is the system by which organisations are directed and controlled. Frontline works with boards to improve their corporate governance. We focus on the behaviours and relationships around the board table. We have developed models and approaches to underpin our 20 years experience
in improving board effectiveness.

We help boards to do things better by:

• assessing board performance using our bespoke Board Skills and Effectiveness Review 360 degree appraisal tool
• facilitating board engagement to tackle performance and relational issues
• coaching and mentoring board and executive team members
• analysing and presenting effective information to underpin board decision making
• reviewing the corporate management process that enables effective board working
• supporting strategy creation, implementation and performance
• providing development programmes to meet benchmarked standards of performance
• developing partnership working at board level across organisations

The requirement of each board varies. We work with new boards, established ones, boards in transition, and boards with challenges resulting from changes in membership or environment. We build trust among board members to enable uncomfortable issues to be addressed in a constructive, forward looking manner.

Project Summaries:
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  • Organisational development - shaping and improving organisational structure and operation to best deliver processes, outcomes and success

Organisational development is all about making sure individuals, teams and the workforce as a whole can reach full potential to excel in meeting organisational aims and objectives. It is a complex concept; with no two organisations starting from the same place or having the same needs.

We can help you to develop your organisation, working with you to design and deliver bespoke solutions including:

• assessment and diagnostics
• gap analysis
• reviewing and designing processes and strategies to support development
• aligning targets and incentives
• reviewing accountability and governance structures
• prioritising development options for best return on investment
• developing staff skills, knowledge and behaviour, focused on the principles of adult learning
• providing support for learning and development; action learning, coaching, mentoring
• changing or embedding a new culture
• creation of a learning culture
• talent management

Your people are a fantastic resource and key to your success. We can help you to work with and through them to reach peak performance, deliver sustainable change and add long-term value.

Project Summaries:
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  • Working in partnerships - new ways of working with partners for improvement, innovation and cost reduction

Joined-up working is driving almost every area of public service and pressures for better performance at lower costs will see partnership processes deepen and widen. Success depends on working with the right organisations, for the right reasons and in the right way. Mutuality of purpose and benefits is the basis of
true partnership.

We work with you to:

• identify the right partners
• assess partnership processes
• develop partnership strategies to unlock the added value
• advise on structuring the partnership
• bring the workforce together
• develop new processes
• re-design and improve services
• develop performance monitoring, measurement and evaluation frameworks
• develop multi-organisational leadership

Effective partnership can drive up process and outcome performance and create capacity for innovation in services. Success in creating the appropriate context is critical to getting these benefits.

Project Summaries:
Click on a link below to view or download a project summary